WHEAT REPEAT TERMS & CONDITIONS

Delivery and Returns of Secondhand Items

Right of Withdrawal
The same terms and return policy that apply to other items purchased on wheat.eu also apply to secondhand purchases. Read our Terms & Conditions here.

Delivery
Secondhand items are shipped from a warehouse separate from our main warehouse.

If you order both a regular item and a secondhand item in the same order, your order will be delivered in two separate parcels. However, you will not be charged for delivery twice, nor should you expect a longer delivery time.

Returning Secondhand Items
Secondhand items must not be returned to our main warehouse. Returns must be made using the QR code provided on the delivery note included with your order. If you have lost the delivery note, please contact Customer Service, and we will send you the QR code or link you need.

To return your item:

  1. Scan the QR code on the delivery note using your mobile phone.

  2. Follow the instructions provided.

  3. You will then receive an email with a new QR code.

  4. Pack your secondhand item and take it to your local parcel shop.

  5. Bring the QR code to the selected parcel shop, where the staff will scan it and print a return label for you.