Delivery & return
Delivery
All international orders are shipped via a registered postal service (GLS, DHL or PostNord). Delivery time is typically 3-7 business days, depending on your location. The shipping costs and delivery time depends on the delivery country. Please see the list below for further information for your country. When your order is shipped, we will send you an order confirmation with a tracking link. Please note that it may take up to 24 hours before the tracking information becomes available.
All packages are shipped from our external warehouse:
System Transport A/S
C/O Wheat
Sysselvej 67 / Gate 12-16
7100 Vejle
Denmark
Note: Delivery times may be longer during holidays or sales periods.
Find your country on the list below:
| Country | Shipping cost | Free shipping | Delivery time |
| Andorra | 54,99 € | 5-6 business days | |
| Austria | 6,99 € | Free shipping above 80 € | 2 business days |
| Belgium | 6,99 € | Free shipping above 80 € | 2 business days |
| Bulgaria | 6,99 € | Free shipping above 100 € | 5-6 business days |
| Croatia | 9,99 € | 4 business days | |
| Czech Republic | 14,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € (with DHL) | 2 business days |
| Denmark | 6,99 € | Free shipping above 80 € | 1-2 business days |
| Estonia | 34,99 € | 5-7 business days | |
| Faroe Island | 44,99 € | 3-8 business days | |
| Finland | 12,99 € | Free shipping above 100 € | 3-5 business days |
| France | 12,99€ (GLS) /6,99 € (DHL) | Free shipping above 100 € | 2-3 business days |
| Germany | 4,99 € | Free shipping above 90 € | 2 business days |
| Greece | 12,99 € | 4-6 business days | |
| Gibraltar | 54,99 € | 5-6 business days | |
| Greenland | 44,99 € | 13-18 business days | |
| Hungary | 24,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € | 3 business days |
| Iceland* | 8,99 € | 4-9 business days | |
| Ireland | 14,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € | 4 business days |
| Italy | 14,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € | 3-5 business days |
| Latvia | 24,99 € | 5-6 business days | |
| Lithuania | 34,99 € | 4-5 business days | |
| Liechtenstein | 6,99 € | Free shipping above 100 € | 3 business days |
| Luxembourg | 6,99 € | Free shipping above 100 € | 2 business days |
| Malta | 54,99 € | 4 business days | |
| Netherlands | 6,99 € | Free shipping above 100 € | 2 business days |
| Norway* | 8,99 € | Free shipping above 100 € | 3-7 business days |
| Poland | 12,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € | 3 business days |
| Portugal | 14,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € (with DHL) | 4-5 business days |
| Romania | 24,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € (with DHL) | 4 business days |
| Spain | 14,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € (with DHL) | 4-5 business days |
| Slovakia | 24,99 € (GLS) / 6,99 € (DHL) | Free shipping above 100 € (with DHL) | 3 business days |
| Slovenia | 6,99 € | Free shipping above 100 € | 3 business days |
| Sweden | 6,99 € |
Free shipping above 80 € | 2-4 business days |
| Switzerland* | 6,99 € | Free shipping above 100 € | 3 business days |
| United Kingdom* | 11,99 € | Free shipping above 100 € | 2-3 business days |
*Important information (Iceland, Switzerland, Norway and United Kingdom): We only dispatch packages on mondays, wednesdays and fridays.
Return
We offer a 30-day full return policy on items bought through our webshop. The return period starts from the day you receive your order. If it expires on a holiday, Saturday, Constitution Day, Christmas Eve, or New Year's Eve, it's extended to the next business day.
We don't offer exchanges - if you'd like a different item or size, please return and place a new order. Items purchased from other retailers can't be returned here - contact them directly instead, this also applies for complaints.
You are responsible for the return shipment and liable if the item is damaged during transport.
Note: You may lose all or part of your refund if the item’s condition is reduced from improper or unnecessary handling—using beyond what’s needed to assess its features and quality voids the right of withdrawal.
How do I return?:
- Fill in the form your received in the package.
- Pack the item(s) in the original packaging. Ensure that the package is properly sealed.
- Place the note in the package.
- Choose your preferred carrier for the return shipment and send it to the address below.
The return costs is held by the customer and we don't provide return labels. We recommend that you get a receipt for your submission of the package.
Return adress (not UK customers):
System Transport A/S
C/O Wheat
Sysselvej 67 / Gate 12-16
7100 Vejle
Denmark
Return address (UK customers):
Wheat
c/o DSV Solutions
Gateway
Peterborough
PE73FU
United Kingdom
We only accept packages delivered directly to the above mentioned addresses.
Refund
Expect your refund within 14 business days after we receive the returned package. You’ll be notified via email. Refunds will be processed to the same payment method used in the purchase (e.g., credit card).
Complaints
Your purchase is covered by the Danish Sale of Goods Act, which includes defects in manufacturing and materials discovered during normal use of the product. This means that, as a consumer, you have a 2-year right to make a complaint.
Read more about complaints in our terms and conditions.