International orders
All international orders are shipped via a registered postal service, GLS. Once your order has been shipped, we will send you an email with your track & trace number.

Delivery time is typically 2-5 business days and €10 regardless of order amount.

NOTE: We reserve the right to cancel an order if delivery to certain remote areas results in higher delivery fees. 

Non-EU customers: Please be aware that your country of residence may apply local charges (import duties, customs and taxes) to your order. These charges are at the customer’s own expense. Since these charges are not calculated or applied to orders by Wheat, please contact your local customs office for further information.

60 day Return Policy
When you shop online at www.wheat.eu you can return any item for a refund within 60 days of receiving your order. Read our Returns Policy for more information on how to return your order.

*Please note that sales items must be returned within 14 days.

Return Policy

We will happily return any item purchased online within 60 days of receiving your order, provided your merchandise is returned in the same condition as when you received it.  

* Please note that sales items must be returned within 14 days. 

For a full refund, please complete and enclose the return form provided in your package.

When returning goods, please ensure that they are securely wrapped and wherever possible, return the items in their original packaging. We will not be responsible for any loss or damage to items that occur before they are returned to us, including if they are lost or damaged in transit. Therefore, we recommend you obtain a proof of postage receipt when returning goods to us. Customers are responsible for all return shipping costs.

NOTE:
Please write in big letters "RETURN PARCEL" on the outside of your parcel.
We do not accept return packages sent C.O.D. (cash on delivery)

All items will be inspected on return to ensure they are in a resalable condition. We will refund the full price you purchased your item(s) at including the original delivery fee to the original payment method e.g. credit card refunds will be made to the original card of purchase.

If you wish to file a complaint regarding a faulty good, please contact us by phone or email detailing your order number and attaching any photos of the problem if possible. 

Return address:

Wheat
c/o Prime Cargo A/S
Profilvej 4
DK-6000 Kolding
Denmark

Telephone: +45 45200220 
Email: webshop@wheat.dk

Right to Cancel (EU Customers)

To exercise your right to cancel, you must return your order in the same condition and quantity as when you received it, within 14 days of receiving your order. You may unpack the product and try it on, as long as it is returned in the same condition. This right is waived if you use the product in a manner that significantly reduces the product’s market value.

Please note that customers are responsible for return shipping costs. 

THE SMALL PRINT

Agreements with OffSpring A/S (Wheat) are concluded in English.
When you do business at OffSpring A/S (Wheat), this is covered by the general rules of Danish law, including specifically the provisions of the Danish Sale of Goods Act, contractual law and rules on consumer transactions. As a consumer, you are therefore protected by the law in force in this area, i.e. primarily the Danish Sale of Goods Act and the Consumer Transactions Act.

DISCLAIMER

OffSpring A/S (Wheat) cannot be held liable for anything other than that stated in Danish law.

DISPUTES

Any disputes between OffSpring A/S (Wheat) and a business entity shall be settled by the Commercial and Maritime Court of Copenhagen.